Privacy Policy

Privacy Policy

This privacy policy explains how Click Solicitors uses and protects any information that you give Click Solicitors when you use this website.

Click Solicitors is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Click Solicitors may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 22 May 2018.

What we collect

We collect details from you when you request a service from our website, through emails, telephone conversations, written and verbal communications.

We use the information you provide primarily for the provision of legal services to you and for related purposes including:

  • Addressing correspondence and related documents to other parties and opponents in any litigation, as well as other agencies such as the courts of Government agencies where relevant to the work we are doing for you
  • Maintaining the financial and other personal information we are required to keep records of clients under the professional rules we are subject to and by law including our obligations to HMRC

Our use of that information is subject to your instructions, the EU General Data Protection Regulation 2018 and our professional duty of confidentiality.  Please note that our work for you may require us to give information to third parties such as expert witnesses and other professional advisers.

Controlling your personal information

The legal bases which are relevant to the work we undertake for you are mostly in order that we can satisfactorily perform the contract we have with you and also so that we can protect our interests and those of our professional indemnity insurers in the event of a future claim.  We are required by law to retain certain data including identity and address details in order that we can comply with the Government’s anti-money laundering controls.  We would need your consent to send you future marketing documentation.

You have a number of rights as a data subject including the rights to:

  • Be informed of the data we hold on you
  • Have any incorrect or out of date data rectified
  • Cease to receive certain forms of communication or to restrict processing
  • Take your data elsewhere (“portability”)
  • Object to our use of data

Unlike certain other business concerns we do not as a law firm involve ourselves in automated decision making and profiling.

Links to other websites

Our website may contain links to other websites of interest such as Facebook and Twitter. However, once you have used these links to leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. Please look at the privacy statement applicable to the third parties' websites for more information.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We do not envisage sending any of your personal data outside the UK or the EU.

Data Protection Compliance

The person responsible for data protection compliance is Vivien Earp.  You have a right of access under data protection legislation to the personal data that we hold about you and if you would like to make a request to know about this please let us know, preferably in writing stating “data subject access request” to Click Solicitors, 7th Floor The Balance, 2 Pinfold Street, Sheffield, S1 2GU.

If you are unhappy about the way we are managing your data you have a right to object to the Information Commissioner at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF (tel: 0303 123 1113).  Please also see your rights to complain to the Legal Ombudsman in our Terms of Business.