Posted on 25th August 2015
Cheers to all who work in hospitality. They often work unsociable hours, receive the National Minimum Wage and rely on tips for extra money, smiling all the while - regardless of customers' behaviour.
Many students will be getting ready for university and looking for part-time jobs. Before deciding whether or not to accept a job in hospitality, it pays to carry out some research on the tipping policy of the organisation. Have a look at this recent Observer article where a union claims that some waiting staff pay a percentage of table sales.
Food for thought
Businesses should ensure there is a clear policy in place. Policies should address tips, service charges and any deductions not just for staff but for customers too, especially when they are asked how tips are distributed. Many of us want to know that staff are being treated fairly and this could be a great marketing opportunity for those businesses that allow all cash tips to be kept by staff or who do not add a service charge to a bill.